Free tracked shipping in the US 176,000+ orders shipped BBB Accredited, A rating Holiday orders ship in 1 to 2 business days Try it for 30 days 2-year warranty 4.9 stars from 3,000+ reviews
176,000+ orders BBB Accredited · A rating

Hizoo Neck Relief Massager

The Hizoo neck massager, cream with a chocolate-brown top and two tall prongs, on a knit blanket by the tree
A woman lying back on the couch with Hizoo under the back of her neck, Christmas tree lights behind her
ThermoKnead™ 3D

Three things happen when you lie back.

  • Warmth up to 42°C (107°F) loosens the muscle
  • Four nodes knead and change direction
  • The shape gives your neck a gentle stretch
A woman at her desk pressing the base of her skull with a tension headache
3 p.m.
The same woman that evening lying back on Hizoo on her couch, smiling
8 p.m.
A woman lying back in bed with Hizoo under the back of her neck
A silver-haired woman asleep on Hizoo with string lights on her headboard
A hand pressing on one of Hizoo's kneading nodes
Close-up of Hizoo's four buttons
Two Hizoo neck massagers tied with red velvet bows in front of a Christmas tree
Hizoo with its travel pouch, USB-C cable and quick-start guide
1 / 10

Lie back on it for ten minutes. Warm, slow kneading works into the base of your skull and the tops of your shoulders, where the knots and the afternoon headaches start, along with the feeling that you can't switch off.

Knots in your neck and shoulders finally let go
Ease the pressure that builds at the base of your skull
Settle into bed instead of fighting your pillow
Unclench your jaw and let your shoulders drop
$199You pay once. No subscription.

Or 4 interest-free payments of $49.75 with Shop Pay

Add to cart · $199
Order today and it leaves our warehouse by Tuesday. Free tracked shipping in the US.
30 days to try it
2-year warranty
Real people answer

"I have had neck pain for 20 years. ... Your device has stopped the pain after one use."

Roxanne P. Verified buyer

"I used it the first time and that headache feeling that I had went away and the big knots behind my shoulders were gone."

Alison G. Verified buyer

"This massager is legitimate. It truly feels like a human being is massaging you and it is great at working out the neck strain."

Angela R. Verified buyer

"10 minutes before bed has been such a decompression from the day. I'm so relaxed after and sleep soundly."

Hillary J. Verified buyer

"I no longer have to beg my partner to work out the knots in my shoulders."

Allison M. Verified buyer
  • ABBB Accredited BusinessA rating
  • U.S. Design PatentD1,086,746
  • 2Y2-year warrantyRepair or replace
What it does

Hizoo is a heated neck massager you lie back on. Two tall, rounded prongs cradle the back and sides of your neck, and four kneading nodes work the muscles there while it warms up to 42°C (107°F). Those are the muscles that tighten when you're stressed, tired or looking down at a screen, and they're behind a lot of stiff necks, knotted shoulders and afternoon headaches.

How ThermoKnead™ 3D works

How to use it

Lie back on a bed or couch so the prongs sit under the back of your neck. If you can feel the nodes on the back of your head, slide up a little. Press power, add heat, and start on the lowest strength. It turns itself off after 10 minutes, so it's fine to fall asleep on it.

Specs and what's in the box

Heat up to 42°C (107°F) with two heat levels. Three strengths. The mode button switches the kneading direction. Turns off after 10 minutes. About 40 minutes per charge, charges by USB-C, no cord while you use it. In the box: Hizoo, a travel pouch, a USB-C cable and a quick-start guide.

Shipping, returns and warranty

Shipping is free and tracked. Most orders leave our warehouses in California and Massachusetts within 1 to 2 business days.

Try it for 30 days. If it isn't for you, email support@hizoo.co within 30 days of delivery and we'll send a return label. Once it's back with us we refund your card, minus $15 for return shipping. It also has a 2-year warranty: if it stops working, we repair or replace it.

176,000+orders shipped
4.9 from 3,000+ reviews
ABBB rating, Accredited Business
D1,086,746U.S. design patent
In clinicsused by chiropractors with their patients
Sound familiar?

It starts in your neck. By the end of the day it's everywhere.

You carry your day in your shoulders a little at a time: the deadline, the drive, the kid on your hip, the phone in your hand. By evening it has turned into a headache, a sore jaw and a body that won't settle when you finally lie down.

A woman at her desk pressing the base of her skull, wincing
Tension headaches

"The base of my skull and my shoulders were so tense and I couldn't get the pain to go away."

Alison G., verified buyer
A man in a work vest rubbing a knot in his shoulder
Shoulder knots

"I kept hearing wow you really carry your stress through your upper back & neck/shoulder area."

Kristin P., verified buyer
A woman lying awake in bed at 2 a.m. with a hand under her neck
Can't settle at night

"I always woke up with neck and shoulder pain."

Joan P., verified buyer
A woman in traffic pressing the hinge of her clenched jaw
Clenched jaw

"I had no idea the pain in my jaw stemmed from my neck."

Heidy D., verified buyer
A mom holding a toddler on her hip, pressing her sore neck
Carrying everyone

"I'm a manager, mom of two & wife. Stress is an everyday thing."

Kristin P., verified buyer
A man hunched over his phone, rubbing the back of his stiff neck
Screens all day

"I always struggle with neck and shoulder pain due to excessive use of the laptop."

Menije B., verified buyer
Swipe for more
The back of a woman's neck and shoulders with the tension spots marked: the base of the skull, the sides of the neck and the tops of the shoulders 1 2 3 4
Why it all connects

Your headaches, your jaw and your sleep run through the same few muscles.

When you're stressed or bent over a screen, you brace the same muscles every time: the small ones at the base of your skull, the ones down the sides of your neck, and the big ones across the tops of your shoulders. Hold them tight long enough and they send pain to places that don't feel connected.

  1. The base of your skull

    The World Health Organization describes tension headaches as a band of pressure that can spread "into or from the neck." For a lot of people it starts right here, where your skull meets your neck.

  2. The sides of your neck

    Your neck and jaw tighten together. In a US survey of nearly 190,000 people, more than half of those with jaw-joint pain also had neck pain.

  3. The tops of your shoulders

    The knots you can press with your fingers. When researchers pressed on knots here, the pain often traveled up into the head, and nearly half of people with chronic tension headaches said it felt exactly like their usual headache.

  4. The switch that won't turn off

    A braced neck keeps your body on alert, so you lie down exhausted and nothing lets go. In one controlled study, ten minutes of neck and shoulder massage nearly doubled a measure of relaxation compared with ten minutes of rest.

That's why rubbing your temples or rolling your shoulders helps for about a minute. The tension sits at the base of your neck, and that's where Hizoo works.

Sources: World Health Organization (2025); Plesh et al., Journal of Orofacial Pain (2011); Fernández-de-las-Peñas et al., European Journal of Pain (2007); Meier et al., Scientific Reports (2020).

Close-up of Hizoo: two tall prongs and kneading nodes glowing warm, with the four buttons on the side 1Two tall prongs 2Four kneading nodes 3Warms to 42°C 4Four buttons
ThermoKnead™ 3D

It feels like warm hands on your neck, because it's shaped like them.

Most neck massagers are a flat pillow with bumps that roll against the back of your head. Hizoo has two tall prongs that cradle the back and sides of your neck, so the kneading lands where a massage therapist would put their thumbs.

Heat

Warms up to 42°C (107°F), like a hot towel, so tight muscle softens before the kneading gets to it.

Knead

Four nodes press in, circle and switch direction. Three strengths, from gentle to deep.

Stretch

As you lie back, the shape lifts your neck into a gentle stretch while it works.

A typical neck pillow massager
  • Nodes set into a cushion, or vibration with no kneading nodes at all
  • Heat, but most don't say how warm it gets
  • Many plug into the wall
  • Often no warranty listed
Hizoo
  • Two tall prongs reach the back and sides of your neck
  • Heat up to 42°C (107°F), two levels
  • No cord: about 40 minutes per charge, USB-C
  • 2-year warranty, real people on support
Heat
Up to 42°C / 107°F
Heat levels
2
Strengths
3, plus a direction switch
Session
Turns off after 10 min
Battery
About 40 min per charge
Charging
USB-C, cable included
What ten minutes changes

Same day. Different evening.

Reviewers keep coming back to the same moments, like the headache that builds all afternoon and the night that won't start. Here's each one, before and after ten minutes on Hizoo.

A woman at her desk pressing the base of her skull
3 p.m.
The same woman that evening, lying back on Hizoo and smiling
8 p.m.
The 3 o'clock headache BeforePressure at the base of her skull, and two hours left at her desk. AfterTen minutes on the couch after dinner. Her shoulders drop and the pressure finally lets go.
A man in a work vest in his truck, rubbing his sore shoulder
5 p.m.
The same man on the couch at home with Hizoo under his neck, smiling
7 p.m.
Thirty years of lifting BeforeHis shoulders have been in knots since lunch. The drive home is the worst part. AfterFeet up, heat on, and he's laughing at the TV again.
A woman lying awake in bed at 2 a.m. with her hand under her neck
2:14 a.m.
The same woman asleep on Hizoo with the lamp on
10:30 p.m.
The 2 a.m. ceiling BeforeHer neck is too tight to get comfortable, so she watches the clock instead. AfterTen minutes before bed, and she's asleep before it switches itself off.
A nurse in scrubs in her parked car, gripping the back of her neck
11 p.m.
The same nurse at home on the couch with Hizoo and a cup of tea
Midnight
Twelve hours on her feet BeforeShift over, head back on the headrest in the parking garage, too sore to drive yet. AfterTea, the couch, and the first quiet ten minutes she's had all day.
A mom holding a toddler on her hip and pressing her sore neck
6 p.m.
The same mom laughing on the floor with her toddler by the tree
7:30 p.m.
The kid on her hip BeforeDinner on the stove, a toddler on her hip, and a neck that's been screaming since nap time. AfterOn the floor building train tracks, because her neck isn't running the evening anymore.
A woman in traffic pressing the hinge of her clenched jaw
5:40 p.m.
The same woman at home lying back on Hizoo, relaxed
9 p.m.
The jaw that won't unclench BeforeStuck in traffic with her jaw locked tight, the way it's been all week. AfterLying back with her jaw soft. The first time all day her teeth aren't touching.
In their own words

Hear it from people who use it every night.

Videos our customers sent us after a few weeks with Hizoo. Tap one to watch it with sound.

Michelle N. talking about Hizoo Headaches
"My headaches, they're gone."Michelle N. · sore neck and headaches
Lisa A. talking about Hizoo Frequent flyer
"It feels like a real life person working on the exact points of my neck."Lisa A. · always on an airplane for work
Steve S. talking about Hizoo Sleep
"I used the heat and slept all night."Steve S. · neck pain that woke him up at night
Anna C. talking about Hizoo Skeptic
"My shoulders just... were completely weightless."Anna C. · after the first time using it
Aunica M. talking about Hizoo TMJ
"This is the only thing that's actually made a huge difference."Aunica M. · TMJ, tried physical therapy and chiropractors
Kyle M. talking about Hizoo Farmer
"This has provided incredible relief."Kyle M. · neck pain every day since a car accident
Evan Z. talking about Hizoo Screens
"I recommend this to anyone experiencing similar problems."Evan Z. · student, 10+ hours a day at a screen
Devin W. talking about Hizoo Back and neck
"It's been worth every penny."Devin W. · chronic back and neck pain
Samantha F. talking about Hizoo Massage regular
"This really feels like you have someone's hands manipulating you."Samantha F. · was getting massages every other day
A man lying back on Hizoo while his spouse films Chiropractor
"His chiropractor even noticed that his neck was more supple."A customer's husband · chiropractor every other week
Swipe for more
From the clinic

Chiropractors and physical therapists use it too.

Dr. Brandon Bridgeman in his clinic holding Hizoo Sports chiropractor

"I have one at home. My wife and I use it almost every day. We also have one at the clinic... It's probably got 2,000 usage at least out of it, and it still works great."

Dr. Brandon BridgemanSports chiropractor, uses Hizoo with his patients

Dr. Randi B. lying back on Hizoo on a treatment table Chiropractor

"If I had any patients that were dealing with really bad neck tension or dealing with cervicogenic headaches or migraines, I would definitely tell them to get this to have at home in between visits."

Dr. Randi B.Chiropractor

Dr. Paige, a physical therapist, in her clinic Physical therapist

"I will tell you it is far and above the best massager that I've ever used. It really kneads down into those shoulders and it gets right here in the neck that is often so tight on myself and my patients."

Dr. PaigeDoctor of physical therapy and vestibular specialist

What the research says

Mayo Clinic and Cleveland Clinic both suggest warmth for tight neck muscles. Here's the research behind it.

"Tense muscles can trigger tension-type headaches. Apply heat to relieve tense neck and shoulder muscles."
Mayo Clinic, on tension-type headaches
"Gentle heat can ease tight neck and shoulder muscles that can fuel tension headaches."
Cleveland Clinic, on heat for pain
"During a massage, a trained massage therapist gently presses and kneads the neck and shoulder muscles. This may help lessen tightness and pain, especially for people with long-term neck tension."
Mayo Clinic, on neck pain
Annals of Family Medicine · 2014

Massage made people two to three times as likely to feel real relief from chronic neck pain.

In a trial of 228 adults with chronic neck pain, an hour of massage two or three times a week for four weeks made people two to three times as likely to report a meaningful drop in pain as people on a wait list.

Read the study
Archives of Physical Medicine and Rehabilitation · 2022

Local heat eased muscle pain right away, and reduced stiffness.

A review of the research found that local heat eased muscle and joint pain right away, compared with no treatment, pain medication or a placebo.

Read the study
European Journal of Pain · 2007

The knots between your neck and shoulder can recreate a tension headache.

When researchers pressed on knots in the upper shoulder muscle, the pain often traveled up into the head, and nearly half of people with chronic tension headaches said it felt exactly like their usual headache.

Read the study
Scientific Reports · 2020

Ten minutes of neck and shoulder massage nearly doubled the relaxation of ten minutes of rest.

In a controlled study, a 10-minute neck or shoulder massage lifted a heart-rhythm marker of relaxation by about 25%, compared with about 13% for 10 minutes of rest.

Read the study

None of these studies tested Hizoo. They tested the two things Hizoo does, massage and heat, on the neck and shoulders.

How to use it

Lie back, find the spot, and let it work.

It takes a night or two to find your spot. After that it's the easiest ten minutes of your day.

A woman sitting on her bed holding Hizoo before lying back1
Set it where your neck will land

On a bed, couch or recliner. Put it down first, then lie back onto it.

A woman lying back with Hizoo under the back of her neck2
Prongs under your neck, not your head

If you feel the nodes on the back of your skull, slide up an inch. Let your head tip back a little.

A finger pressing Hizoo's power button3
Power, heat, lowest strength

Start gentle for the first few nights. Turn it up once the knots loosen. It switches off after 10 minutes.

Dr. Brandon Bridgeman, sports chiropractor: "I want the rollers on my neck, not on my occiput." If you can feel the nodes on the back of your head, slide up an inch. Watch him show it
Compare

What relief usually costs.

Massage helps a tight neck when you get enough of it. In a 2014 study of 228 adults with neck pain, the massages that made a real difference were an hour long, two or three times a week, for four weeks. At Massage Envy's non-member price of $125 to $130 an hour, that's $1,000 to $1,560 before tips. Hizoo is $199 once, and it's there every night.

HizooA 60-minute massageA massage gunA shiatsu pillowA neck stretcher pillow
Kneads the back and sides of your neckTwo tall prongs, four nodesA therapist's handsSome brands say to keep it off your neckNodes set in a cushionVibration or airbags, no kneading nodes
Warmth for tight muscleUp to 42°C (107°F), two levelsDepends on the spaMost don't heatMost don't say how warm
Hands-freeYou lie backSomeone does it for youYou hold it behind your own head
Any night, at homeNo cord, about 40 minutes per chargeBy appointmentMost plug into the wall
Price$199 once2-year warranty$60 to $150 a visitPlus a tip$60 to $330$40 to $70Warranty often not listed$30 to $99Warranty often not listed
When it's the better pickNeck and shoulder tension you carry every day, and winding down at nightWhen you want a full hour, head to toeLegs and big muscles after a workoutYour lower back, strapped to a chairA gentle stretch, without kneading
Reviews

4.9 out of 5 from 3,000+ reviews.

Jun 2026
Neck pain for 20 years

"I have had neck pain for 20 years. I have seen doctors, physical therapist and tried every cream, machine, and medicine. I have managed the pain but not stopping it. Your device has stopped the pain after one use. I can not thank you enough!"

Roxanne P. Verified buyer

Apr 2026
Headaches

"The base of my skull and my shoulders were so tense and I couldn't get the pain to go away. ... I used it the first time and that headache feeling that I had went away and the big knots behind my shoulders were gone."

Alison G. Verified buyerShortened

Jun 2026
Sleep

"10 minutes before bed has been such a decompression from the day. I'm so relaxed after and sleep soundly. Would recommend."

Hillary J. Verified buyer

Jul 2025
Jaw pain

"after two weeks of use, I am feeling relief in the jaw pain I have felt for two years or more. I had no idea the pain in my jaw stemmed from my neck."

Heidy D. Verified buyerShortened

May 2025
Desk job

"I'm someone who sits at a desk for about 8 hours a day. The tension in my shoulders is often debilitating, but the HiZoo has a magical way of releasing this tension by manipulating my shoulders and neck right where I hold the tension most."

Carli B. Verified buyerShortened

Jul 2026
Rock-stiff neck

"I was really skeptical whether this could really work for my rock-stiff neck and shoulders. ... However, once they've gotten softer, it just feels like you're doing a maintenance on yourself so that your neck and shoulders remain flexible."

MAYUMI B. Verified buyerShortened

Jun 2025
Tension headaches

"Amazing!!! It works wonders for my tension headaches. I use it everyday!! I can't get enough of it"

Gina R. Verified buyer

Jan 2026
Stress

"I have a profession that can get very stressful. I didn't realize how stressed I was even after work is done. I literally cried when I tried it for the first time. The release was that strong."

Daniel B. Verified buyerShortened

Apr 2026
Knots in the traps

"I no longer have to beg my partner to work out the knots in my shoulders. Most of my stress seem to congregate in my traps..and the HiZoo really pinches out those knots,plus I love the heat setting too!"

Allison M. Verified buyerShortened

Jun 2025
Anxiety and sleep

"The machine is helping my body not be in constant "flight or fight" mode."

HOLLY L. Verified buyerShortened

Jun 2025
Upper back knots

"I used to suffer from neck tension and pain in my neck and back because I study and work a lot next to the computer. ... After two weeks of using this amazing product, I don't feel tension in my neck anymore, and my upper back has stopped being sore and painful."

Liana D. Verified buyerShortened

Oct 2025
Knots

"Used 3 times the day I got it. Made the knots in my neck go away. The heat option is a game changer"

Kyle F. Verified buyer

Jan 2026
For her husband

"I purchased this item for my husband for Christmas. As a stubborn man, not wanting anything, he wasn't expecting to really love this gift. He uses it daily and looks foward to it every night he gets off from his 12 hour shifts."

Fernanda P. Verified buyerShortened

Feb 2026
Tried the cheaper ones

"It is a little pricey but compared to cheaper alternatives found on Amazon, it is well worth the extra money. We returned two of the cheaper massagers on Amazon that claimed to do what the Hizoo does but we ended up returning both because they just didn't do the job."

John S. Verified buyerShortened

Two Hizoo neck massagers with red velvet bows in front of a Christmas tree
Most people get two

One for you. One for the person who carries the most.

It's the thing people end up sharing whether they plan to or not. "I bought it for me but my husband absolutely loves it and uses it more than I do." Another reviewer, after her husband took over: "I have now lost my recliner." Two Hizoos are $359 and three are $499. Bundles are the only way we ever take money off.

Free tracked shipping in the US. Leaves our warehouse by Tuesday.

Our promise

Try it in your own bed for 30 nights.

30 days to try it

If it isn't for you, email us within 30 days of delivery. We send a label and refund your card once it's back, minus $15 for return shipping.

2-year warranty

If it stops working, send us your order number and a short video. We repair or replace it.

BBB Accredited

Hizoo has been a BBB Accredited Business since December 2025, with an A rating from the Better Business Bureau.

Real people answer

Questions about placement, settings or your order go to our own team at support@hizoo.co.

Questions

What people ask before they buy.

Something else? Email support@hizoo.co and a real person will answer.

Will it hurt? It looks intense.

It can feel strong the first night, especially if you have a lot of knots. Start on the lowest strength with the heat on, and turn it up once your neck gets used to it. One reviewer described it like this: "Because I am so tense, it hurts when I first get started, but then I feel my muscles relax once the heat kicks in."

Where exactly does it go?

Under the back of your neck, with the two tall prongs on either side of your spine. Not under your head like a pillow. If you can feel the nodes on the back of your skull, slide up an inch. Dr. Brandon Bridgeman, a sports chiropractor, puts it this way: "I want the rollers on my neck, not on my occiput."

Watch him show it

Does it help with tension headaches?

If your headaches start in your neck and shoulders, this is exactly the spot it works. Tight muscles at the base of the skull are one of the most studied causes of tension headaches. Cleveland Clinic puts it simply: "Gentle heat can ease tight neck and shoulder muscles that can fuel tension headaches." And Dr. Randi B., a chiropractor, says she'd tell patients with "cervicogenic headaches or migraines" to have one at home between visits.

I clench my jaw. Can it help with that?

It doesn't massage your jaw. It works the neck muscles that tighten along with it, which is why people with jaw tension often feel the difference in their jaw too. One reviewer wrote: "after two weeks of use, I am feeling relief in the jaw pain I have felt for two years or more. I had no idea the pain in my jaw stemmed from my neck."

Can I use it in bed and fall asleep?

Yes. It turns itself off after 10 minutes, so plenty of people use it in bed and drift off with it still under their neck. As one reviewer put it: "I use hyzoo every night as I'm falling asleep - drifting off to heaven."

How soon will I feel a difference?

Most people feel the warmth and the knots start to loosen the first time. The bigger change comes from doing it every day for a week or two, the same way a stretch only works if you keep doing it. Reviewers describe both. Some felt it the first night ("this is the first night in years I've had no neck pain."). Others took a few days: "It took three days to get the tightness out of my neck and shoulders, but it does work."

How is it different from the cheaper neck massagers online?

Most of those are a flat pillow with nodes that roll against the back of your head. Hizoo has two tall prongs shaped to reach the back and sides of your neck, warms up to 42°C (107°F), runs without a cord, and comes with a 2-year warranty and a team you can email. A reviewer who tried them first: "We returned two of the cheaper massagers on Amazon that claimed to do what the Hizoo does but we ended up returning both because they just didn't do the job."

Is it easy for older parents to use?

Yes. There's no app and nothing to strap on. You set it down, lie back, and press one button. It charges with a USB-C cable like a phone and switches itself off.

Can I use it on my shoulders or upper back?

It's shaped for your neck, and the lower nodes reach the tops of your shoulders and the spot between your shoulder blades when you lie back. Dr. Paige, a physical therapist, says it's "always hitting me in that spot between my shoulder blades."

How hot does it get?

Up to 42°C (107°F), about as warm as a hot towel. There are two heat levels, and you can turn the heat off if you only want the kneading.

How long does the battery last?

About 40 minutes per charge, which is roughly four sessions. It charges by USB-C, and the cable is in the box.

When will it ship?

Most orders leave our warehouses in California and Massachusetts within 1 to 2 business days, with free tracked shipping in the US. You get the tracking number by email as soon as it leaves.

What if it isn't for me?

Email support@hizoo.co within 30 days of delivery and we'll send you a return label. Once it's back with us we refund your card, minus $15 for return shipping. Normal use is fine.

What does the warranty cover?

Two years. If it stops working, email us your order number and a short photo or video, and we'll repair or replace it.

Tonight

Give your neck the last ten minutes of the day.

Lie back, let it warm up, and feel your shoulders come down. 176,000+ orders so far.

  • Free tracked shipping in the US
  • 30 days to try it, 2-year warranty
Hizoo Neck Relief Massager4.9 from 3,000+ reviews · Free US shipping
Add to cart · $199